HME offer a 12 (twelve) month warranty on all new products effective from the date of despatch from HME which covers against faulty materials and workmanship. The warranty is exclusively to the supplying agent. The warranty is on condition that the fault is reported immediately to the agent, and that the faulty component/ part is made available to HME via the agent. Replaced parts carry a 90-day warranty. HME’s warranty does not cover faults caused by inadequate maintenance, improper use, modification or incorrect installation. HME warranty does not cover wear and tear. Within the warranty period, testing or fault diagnosis at the request of the agent will be carried out without charge to the agent if the defects are established to be manufactures fault, otherwise the purchaser is liable for all costs. Warranty does not cover malicious or accidental damage.